Nurturing Excellence | Investment News and Updates

11 Dec 2023 | RMBL update

A Glimpse into Our People and Culture

In a world marked by constant change and innovation, some things remain timeless. For over six decades, RMBL Investments has stood as a beacon of stability and trust in the first mortgage investment landscape. Beyond our impressive track record, what truly sets us apart is our unwavering commitment to a client-centric culture.

At the core of our company's success is our exceptional team. Each team member brings a unique set of skills and experiences to the table, but we all share a common commitment to delivering excellence.

Our company is guided by a set of core values that shape our every decision and action. These values serve as the bedrock of our culture, enabling us to consistently provide exceptional service and results.
- Anne-Maree Nunan, Manager, People & Culture at RMBL.

Our Core Values: Guiding Principles for Success

We have four core values that underpin our philosophy of doing business.

Walk the Talk: We believe in being authentic in all our interactions with clients and colleagues. Authenticity fosters trust and transparency, creating strong and lasting connections. Honesty and ethical behaviour are non-negotiable for us. We adhere to the highest standards of integrity in all our dealings.

We Care: We view our client relationships as much more than just financial transactions. We genuinely care about the wellbeing of our clients, striving to create relationships that are not only financially rewarding but grounded in trust, care and respect. Being accessible and responsive to our clients is our priority and we are proud of our ability to deliver to them a high standard of service.

Be Better: We embrace change as an opportunity for growth and improvement. We foster a culture of innovation and encourage our team members to seek continuous improvement in their work to create better client outcomes. This includes looking for ways to improve our business processes and investing in new technologies to enable us to better serve our clients while not losing the relationships and personalised service that we provide.

Value Diversity: We recognise that diversity of thought is a valuable asset and exploring ideas is essential to achieve a positive outcome with our clients, employees and other stakeholders. By embracing different perspectives and working collaboratively, we can provide unique insights and solutions to our clients.

Our commitment to our core values extends to every facet of our work. We understand that managing a client’s investments is not just about numbers; it's about people and their financial aspirations. Similarly, it’s about working closely with our borrowers to understand their vision, needs, and help make their projects a reality’
- Anne-Maree Nunan, Manager, People & Culture.

Taking the time to understand our clients and their needs has earned us the trust and loyalty of generations of clients and we remain dedicated to providing them with exceptional service.