What personal information we collect and hold
The kinds of personal information we collect from you or about you depend on the nature of your transaction with us (ie, whether you are an investor in, or a borrower under, our product and service offerings).
The kinds of personal information that we commonly collect and hold from you or about you include:
- In general, your name, address, phone, fax and mobile numbers, email address, date of birth, marital status and drivers licence details;
- If you are a member, or applying to be a member of our investment schemes (“Member”), your Tax File Number and bank account details;
- If you are a borrower, or applying to be a borrower of funds (“Borrower”), your occupation, employment details, financial statements and financial records (including income details, sources of income, asset listings, liability listings, and tax returns etc), your Tax File Number, your bank account details and your Government-issued identification documents (eg. passport, birth certificate etc), We also collect and hold the details of the individual unit holders, shareholders and beneficiaries of our corporate borrowers.
We may also obtain property reports from relevant authorities (eg. the State Titles Offices, the State Revenue Offices, Water authorities, Utilities authorities and Local Councils etc), about any real estate property which secures your obligations to us.
We may also collect other personal or sensitive information, depending on the nature of your transaction with us.
When you browse our website or contact us electronically, we record: statistical data including your computer system Internet address, your top level domain name (for example .com, .gov, .au, .uk etc), the date and time of your visit to the site, the pages you accessed and documents downloaded, and the type of browser you are using.
Note that our website does not have facilities for the secure transmission of emails or fascimile. If you are concerned about the security of any personal information you submit by email, please contact us using an alternative method.
How we collect and hold credit information and credit eligibility information
We will collect credit information directly from you from your correspondence with us, and from completed application forms, identification check forms and contracts that you submit to us.
We will also collect credit information about you from specific requests that we make to credit reporting bodies. In some instances, we may receive credit information about you from other credit providers with whom you deal and from the credit referees you have nominated.
Credit eligibility information will be disclosed to us by credit reporting bodies in response to our request.